LoanInTap is committed to protecting your privacy and keeping your personal information secure. Through this Privacy Policy, we explain how we collect, use, and share your information. We also highlight where your data comes from and the steps we take to keep it safe.
This policy gives you a clear understanding of how your personal data is handled when you use our website or mobile application.
Information we collect from you
We collect basic and necessary information such as your name, postal and email address, date of birth, and financial details.
In addition, we may collect other information required to provide our services smoothly through the website or mobile application.
Purpose of collecting information
We collect your information to:
- ● Identify you and evaluate your loan application
- ● Provide relevant services and updates
- ● Protect against fraud in financial transactions
- ● Share information about LoanInTap products and services from time to time
Simply put, your data helps us serve you better and keep the process secure.
Where We Collect Your Information From
We collect your information from multiple sources, including:
- ● Your application on the website or mobile application
- ● Your interaction with our customer support team
- ● Your usage of the platform
We may also:
- ● Record customer service calls for quality and training purposes
- ● Collect transaction details such as loan balances
- ● Access information from credit bureaus and financial service providers to assess creditworthiness
In some cases, we also collect technical data such as your IP address, browser type, and operating system. This is used only for analysis and system improvement, not for personal identification.
We may also use cookies and similar technologies when you access our platform.
Use and Disclosure of Information
We ensure that your personal data is used only for the purpose it was collected.
Your information may be shared, where necessary, with:
- ● Financial institutions and lending partners
- ● Payment service providers
- ● Credit and fraud detection agencies
- ● Debt collection agencies
- ● Government or regulatory authorities, if required by law
Access to your data is limited and shared only as part of normal business operations.
Where We Store and Process Your Data
All your information is stored on secure servers.
- ● Payment transactions are protected using SSL encryption
- ● Access to sensitive data is restricted
While we take strong measures to protect your data, please note that data transmission over the internet is not completely secure. We continue to improve our systems to maintain high security standards.
Cookies
LoanInTap uses cookies to improve your experience and enhance security.
Cookies help us:
- ● Recognize your device or browser
- ● Understand user behavior on the platform
- ● Improve website and app performance
- ● Detect and prevent fraud
You can disable cookies through your browser settings. However, some features of the website or mobile application may not function properly without them.
Refund Policy (Repeated)
Any administrative or processing fee charged in advance is non-refundable. This includes cases where the applicant chooses not to proceed after loan approval.
LoanInTap reserves the right to update this policy from time to time. Any changes will be communicated through the website with appropriate notice.